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Outsourced Resource Staffing
Service description
Fast access to vetted talent when you need capacity or specialist skills. We supply staffing for IT, customer operations, and back-office work — with clear governance so delivery stays consistent.
Key Features
- Individuals, teams, or managed delivery models
- IT, customer operations, and back-office profiles
- Shortlisting and validation based on your requirements
- Onboarding support with documentation and reporting
- Flexible scale up/down for projects or BAU capacity gaps
FAQ
What types of staffing do you provide?
IT, customer operations, and back-office — temporary, contract, team-based, or managed. Scope depends on your timeline and desired oversight.
How quickly can you provide profiles?
It depends on the role, but we can often provide initial profiles quickly once requirements and budget are confirmed.
Can you provide teams or managed delivery?
Yes. We can provide individuals, teams, or a managed delivery model with SLAs and reporting.
How do you ensure quality and fit?
We align on role requirements, shortlist candidates, validate experience, and onboard with documentation and reporting to keep delivery consistent. For managed delivery models, we also provide SLAs and regular performance reviews.
Delivery and engagement
We start by understanding your requirements, timeline, and budget. Once confirmed, we shortlist candidates, validate experience, and provide profiles for your review. After selection, we support onboarding with documentation and reporting. For managed delivery models, we provide ongoing oversight, SLAs, and performance reviews.
Timelines depend on the role and market, but we can often provide initial profiles quickly once requirements and budget are confirmed. For urgent needs, we can expedite the process.